Yes, we will only provide natural and/or organic ingredients. We keep our labels simple, so you can understand exactly what's on your hair. All ingredient information is on each individual product page.

No, the water-based products include a preservative. This includes all of the Pure Flaxseed Gels, Pure Avocado Moisturizers, Pure Aloe Vera Shampoo, and Pure Grapeseed Conditioner.

The Pure Regrowth Serum and Pure Hair & Body Butter do not need preservatives, as they don't include water.

Ingredients may have been derived from corn, soy, wheat, and/or nut products. They may have also been produced in a facility that makes those products.
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We recommend conducting an "Area/Patch Test" as described below.

Area/Patch Test

This test allows you to test a small area of your skin for 24 hours before applying the treatment to a larger area. We recommend rubbing the CurlMix mixture on the skin near your elbow, covering it with a bandage for 24 hours and if there is no allergic response (redness, itchiness, swelling) then apply the treatment as directed in the instructions. If you have an allergic reaction, we do not recommend the use of CurlMix and suggest that you seek a medical professional’s consultation.

Optiphen PLUS

Optiphen Plus is a paraben- and formaldehyde-free preservative system that is ideal for products with a lower pH system. Optiphen Plus is an ISP patent-pending liquid preservative formulation featuring an innovative blend of phenoxyethanol, sorbic acid and an emollient base that is ideal for slightly acidic personal care products requiring broad-spectrum protection.

The combination of all three ingredients offers effective protection against bacteria, yeast and mold growth while imparting emolliency.

Approximately 2 years if unopened. Once opened store in a cool dry place. Always review your products for changes in color, texture, or smell before you use them. If you are worried play it safe and reach out us Contact Us

Yes they are!

We want to be conscious of our planet, our people, and your pocketbook.

Returns have a considerable impact on our environment and the safety an well-being of our team members for those reasons, we no longer offer returns.

We do however offer store credit. That way you can try something else from our collection, you get to keep what you purchased, and help save the planet all at the same time. Plus, no more frustrating trips to the post office.

*Please note, we do not offer exchanges.*

**All subscription orders are non-refundable.**

***CurlMix Fresh products are non-refundable.***

****All promotional offers are final and non-refundable.****(Example promotional offers include: BOGO/Buy one get one, holiday sales, and deeply discounted offers of 25% off or more).

Check out our detailed FAQ Page with even more questions and answers for all things CurlMix:

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CurlMix FAQ

Step #1: Processing Time

Please allow up to 5 business days (not including weekends or holidays), for us to process your order. All of our products are handcrafted with high-quality ingredients and take a bit longer to prepare.

Step #2: Shipping Time

After your order has been processed, please allow additional time for your CurlMix package to arrive! Then you are all set to enjoy your CurlMix experience!

*Possible Carrier Shipping Delays: During the holiday season or due to COVID-19, things can get really busy for shipping carriers. Therefore, you may experience delays that are not at the fault of CurlMix.

We want to be conscious of our planet, our people, and your pocketbook.

Returns have a considerable impact on our environment and the safety an well-being of our team members for those reasons, we no longer offer returns.

We do however offer store credit. That way you can try something else from our collection, you get to keep what you purchased, and help save the planet all at the same time. Plus, no more frustrating trips to the post office.

*Please note, we do not offer exchanges.*

**All subscription orders are non-refundable.**

***CurlMix Fresh products are non-refundable.***

****All promotional offers are final and non-refundable.****(Example promotional offers include: BOGO/Buy one get one, holiday sales, and deeply discounted offers of 25% off or more).

We’re sorry, we do not yet ship internationally.

Check out our detailed FAQ Page with even more questions and answers for all things CurlMix:

.

CurlMix FAQ